Front Desk Coordinator - Radiology - Remote

Overview

The Radiology Front Desk III (Access Coordinator III) is responsible for greeting and assisting the public, coordinating appointments, and managing patient information in a healthcare environment.

In Short

• Meet and greet patients and the public.
• Coordinate appointments, referrals, and tests.
• Check in and register patients.
• Collect payments and issue receipts.
• Maintain accurate patient information.
• Participate in staff meetings and training.
• Demonstrate effective service recovery skills.
• Maintain confidentiality of patient information.
• Handle conflicts professionally.
• Perform additional duties as assigned.

Requirements

• High school diploma/GED.
• Three years of customer service or healthcare experience.
• Basic proficiency with computers (preferably MS Office).
• Excellent telephone etiquette skills.
• General knowledge of office machines.
• Preferred: Epic experience in registration, billing, or scheduling.

Benefits

• Health, dental, and vision plans available.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents.
• Retirement plan with up to 10% matched contribution.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery service.