Patient Services Coordinator - Remote

Overview

The Patient Services Coordinator provides essential administrative support in a high-volume ambulatory setting, acting as the primary interface between patients and healthcare providers, ensuring efficient patient flow and outstanding service.

In Short

• Provides administrative support to healthcare providers.
• Manages patient scheduling and appointments.
• Handles check-in and check-out processes.
• Maintains patient confidentiality in compliance with HIPAA.
• Demonstrates strong communication and interpersonal skills.
• Coordinates referrals and authorizations.
• Utilizes various office equipment and technology systems.
• Works collaboratively with colleagues and clinicians.
• Adapts to changing priorities and patient needs.
• Ensures a welcoming environment for patients.

Requirements

• High School Diploma or equivalent required.
• Minimum of 2 years of secretarial experience in a medical setting preferred.
• Proficiency in MS Office and scheduling systems.
• Strong organizational and problem-solving skills.
• Ability to communicate effectively with diverse populations.
• Knowledge of managed care and insurance plans.
• Ability to handle stress and work in a fast-paced environment.
• Demonstrated customer service skills.
• Ability to work independently and as part of a team.
• Knowledge of medical terminology and Epic systems is desirable.

Benefits

• Opportunity to work in a diverse and inclusive environment.
• Engagement in meaningful work that impacts patient care.
• Collaboration with a dedicated team of healthcare professionals.
• Access to professional development and training opportunities.
• Supportive organizational culture focused on employee well-being.