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Patient Services Coordinator III - Remote

Posted 6 weeks ago
Customer Service
Full Time
USA
$18.99 - $27.17/hour

Overview

As a Patient Services Coordinator III, you’ll play a vital role in enhancing patient care experiences through your administrative expertise, ensuring smooth operations in a busy clinical practice.

In Short

  • Serve as the first point of contact for patients.
  • Manage appointment scheduling and maintain accurate records.
  • Act as a “Super User” for scheduling and billing systems.
  • Support Office and Practice Assistants in daily activities.
  • Collaborate with supervisors for smooth practice operations.
  • Handle sensitive communications with professionalism.
  • Accept co-payments and manage financial transactions.
  • 3-5 years of professional office experience required.
  • Strong technology and MS Office skills needed.
  • Effective communication and time management skills essential.

Requirements

  • High School Diploma or Equivalent required.
  • Ability to multitask in a fast-paced environment.
  • Proficiency in MS Office applications.
  • Strong organizational skills.
  • Ability to communicate effectively in writing.
  • Experience in customer-focused environments preferred.
  • Ability to manage time and prioritize tasks effectively.
  • Capability to proofread and edit written documents.
  • Understanding of office procedures and standards.
  • Ability to handle non-routine phone calls.

Benefits

  • Competitive base pay.
  • Comprehensive benefits package.
  • Career advancement opportunities.
  • Recognition programs for contributions.
  • Support for professional growth.

WNR

WNR

1200 The General Hospital Corporation, part of Mass General Brigham, is a not-for-profit organization dedicated to advancing patient care, research, teaching, and community service. With a commitment to diversity, equity, and inclusion, the organization values a wide range of backgrounds and experiences, believing they drive innovation in medical research and patient care. Mass General Brigham is recognized as a leader in the practice of medicine, built on a rich history of prestigious hospitals and academic medical centers. The organization strives to enhance healthcare quality and value while fostering a passionate community focused on impactful medical advancements.

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