Patient Services Coordinator III - Remote

Overview

The Patient Services Coordinator III provides administrative support in a healthcare setting, acting as a primary interface between patients and providers while ensuring efficient practice operations.

In Short

• Provide administrative support to healthcare providers.
• Coordinate patient appointments and manage scheduling.
• Verify insurance information and handle billing inquiries.
• Ensure efficient patient check-in and check-out processes.
• Maintain patient confidentiality in compliance with HIPAA.
• Assist with encounter form reconciliation and processing.
• Train new staff and provide cross-coverage as needed.
• Deliver high-quality customer service to patients and staff.
• Prepare patient charts and necessary supplies for appointments.
• Support the practice's daily operations and revenue enhancement.

Requirements

• Associate degree in Secretarial Science/Business preferred.
• Prior customer service experience required; healthcare experience desirable.
• Experience with Epic Hyperspace is required.
• Knowledge of medical terminology is essential.
• Ability to prioritize patient needs effectively.
• Strong attention to detail and organizational skills.
• Understanding of managed care plans and insurance verification.
• Effective communication and interpersonal skills.
• Demonstrated customer service skills.
• Knowledge of HIPAA confidentiality and privacy policies.

Benefits

• Work in a supportive healthcare environment.
• Opportunity to contribute to patient care and community service.
• Engage with a team of diverse healthcare professionals.
• Access to training and development opportunities.
• Participate in a mission-driven organization.