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Patient Service Coordinator III - Remote

Posted Yesterday
Customer Service
Part Time
USA

Overview

The Patient Service Coordinator III plays a vital role in supporting clinical operations by performing both administrative and clinical functions efficiently, ensuring smooth patient service delivery.

In Short

  • Perform routine administrative and clerical duties in a clinical setting.
  • Schedule patient appointments and maintain records.
  • Assist callers with inquiries and appointment scheduling.
  • Act as a 'Super User' for scheduling and billing systems.
  • Provide training and guidance to office staff.
  • Oversee daily activities of practice staff.
  • Handle patient co-payments and related inquiries.
  • Communicate effectively with patients and staff.
  • Manage time and multiple tasks efficiently.
  • Ensure compliance with office operations and standards.

Requirements

  • High School Diploma or Equivalent required.
  • 3-5 years of office experience required.
  • Strong technology skills, especially in MS Office.
  • Excellent communication skills, both written and verbal.
  • Ability to manage time effectively.
  • Well-organized with strong attention to detail.
  • Ability to proofread and edit documents.
  • Understanding of office procedures and operations.
  • Ability to handle non-routine phone calls.
  • Knowledge of patient care processes is a plus.

Benefits

  • Join a passionate and caring community.
  • Be part of a leading healthcare system.
  • Opportunities for professional growth.
  • Work in a supportive environment focused on patient care.
  • Flexible scheduling options available.
  • Access to training and development resources.
  • Competitive pay and benefits package.
  • Contribute to groundbreaking medical discoveries.
  • Engage with a diverse team of professionals.
  • Make a meaningful impact in the community.

WNR

WNR

1200 The General Hospital Corporation, part of Mass General Brigham, is a not-for-profit organization dedicated to advancing patient care, research, teaching, and community service. With a commitment to diversity, equity, and inclusion, the organization values a wide range of backgrounds and experiences, believing they drive innovation in medical research and patient care. Mass General Brigham is recognized as a leader in the practice of medicine, built on a rich history of prestigious hospitals and academic medical centers. The organization strives to enhance healthcare quality and value while fostering a passionate community focused on impactful medical advancements.

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