Neurosciences Unit Coordinator (Per Diem) - Remote

Overview

The Unit Coordinator at Brigham and Women's Hospital is responsible for ensuring that patients and their families receive attentive care, maintaining efficient operations within the unit, and supporting the healthcare team in various administrative tasks.

In Short

• Ensure patient and family needs are met in a caring manner.
• Respond to inquiries and provide unit orientation for patients and families.
• Coordinate phone calls and manage communication within the unit.
• Maintain patient medical records and ensure proper documentation.
• Schedule diagnostic tests and appointments as directed by clinical staff.
• Assist with patient discharges and logistics.
• Perform clerical duties related to patient admissions, transfers, and discharges.
• Monitor and update Advance Care Directives in patient charts.
• Provide backup for patient transport services.
• Collaborate with ancillary services to resolve issues affecting unit activities.

Requirements

• High School Diploma or equivalent required; Associate’s Degree preferred.
• 1-2 years of experience in a medical or customer service setting preferred.
• Knowledge of medical terminology.
• Proficiency in a Windows-based computer environment.
• Strong customer service skills.

Benefits

• Opportunity to work in a prestigious hospital environment.
• Engage with a dedicated team of healthcare professionals.
• Contribute to meaningful patient care and medical advancements.
• Flexible scheduling as a per diem employee.
• Supportive work culture focused on teamwork and compassion.