Case Management Resource Specialist - Remote

Overview

The Case Management Resource Specialist is responsible for assisting patients in arranging transportation and locating affordable accommodations and support groups for ongoing medical treatment. This role collaborates with case managers to facilitate discharge plans and provides information on community resources.

In Short

• Assist patients with transportation and accommodation arrangements.
• Collaborate with case managers for discharge planning.
• Research community social resources.
• Maintain files of community resource information.
• Educate patients and families about available resources.
• Strong interpersonal and communication skills required.
• Healthcare-related experience preferred.
• Full-time position, Monday to Friday, with some weekend and holiday requirements.
• Ability to work in a fast-paced environment.
• Supportive and collaborative work culture.

Requirements

• High School Diploma or Equivalent required; Bachelor's Degree preferred.
• 1-3 years of healthcare-related experience preferred.
• Familiarity with medical terminology and community resources.
• Excellent assessment and crisis intervention skills.
• Strong collaborative skills.
• Excellent verbal and written communication skills.
• Ability to maintain effective working relationships.
• Commitment to patient advocacy and customer service.

Benefits

• Join a passionate and welcoming community.
• Opportunity to contribute to patient care and community service.
• Work in a leading integrated health care system.
• Engage in a culture of continuous improvement and excellence.
• Competitive salary and benefits package.