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Resource Specialist, Integrated Care Management - Remote

Posted 1 week ago
Customer Service
Full Time
USA

Overview

The Resource Specialist plays a crucial role in assisting patients with accessing essential resources for better health and well-being, working closely with healthcare professionals and community agencies.

In Short

  • Assist patients with transportation arrangements for medical appointments.
  • Help locate affordable housing and accommodations.
  • Research and maintain community resource information.
  • Collaborate with case managers and social workers.
  • Educate patients on available resources.
  • Organize and distribute informational materials.
  • Support discharge planning and referrals.
  • Work in a predominantly remote role with occasional travel.
  • Join a collaborative team environment.
  • Opportunities for professional growth in patient advocacy.

Requirements

  • High school diploma required; associate’s degree preferred.
  • 2-3 years of experience in healthcare or social services preferred.
  • Familiarity with community resources.
  • Strong communication and advocacy skills.
  • Ability to build effective relationships with patients.
  • Strong organizational skills.
  • Ability to thrive in a fast-paced environment.

Benefits

  • Flexible remote work environment.
  • Impactful work assisting patients.
  • Collaborative team culture.
  • Opportunities for skill development.

WNR

WNR

1200 The General Hospital Corporation, part of Mass General Brigham, is a not-for-profit organization dedicated to advancing patient care, research, teaching, and community service. With a commitment to diversity, equity, and inclusion, the organization values a wide range of backgrounds and experiences, believing they drive innovation in medical research and patient care. Mass General Brigham is recognized as a leader in the practice of medicine, built on a rich history of prestigious hospitals and academic medical centers. The organization strives to enhance healthcare quality and value while fostering a passionate community focused on impactful medical advancements.

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