Analyst, Case Management Specialist - Remote

Overview

The Analyst, Case Management Specialist role at CVS Health involves managing care for members enrolled in the Dual Special Needs Plan, focusing on improving health outcomes and addressing social determinants of health.

In Short

• Full-time remote position for candidates in EST.
• Responsible for care management of low-risk members.
• Work with a Care Team to improve health outcomes.
• Conduct assessments and maintain individualized care plans.
• Identify and link members with health plan benefits.
• Perform administrative tasks related to care coordination.
• Requires strong organizational and communication skills.
• 3+ years in a health-related field required.
• Proficiency in Microsoft Office applications needed.
• Competitive pay range with various benefits offered.

Requirements

• Bachelor's Degree or equivalent experience.
• 3+ years of experience in health care.
• 2+ years of experience with Microsoft Office.
• Knowledge of Medicare and Medicaid preferred.
• Bilingual candidates preferred (English/Spanish or English/Creole).
• Experience with geriatric special needs and behavioral health is a plus.
• Strong customer service skills required.
• Ability to maintain professional relationships.
• Regular and reliable attendance is essential.
• Independent work capability is necessary.

Benefits

• Affordable medical plan options.
• 401(k) plan with company matching.
• No-cost wellness programs and counseling.
• Flexible work schedules and paid time off.
• Tuition assistance and dependent care resources.
• Employee stock purchase plan available.
• Programs for financial coaching and wellness screenings.
• Comprehensive benefits tailored to employee needs.
• Opportunity for bonuses and incentives.
• Commitment to employee well-being and professional growth.