Care Transition Specialist II - Remote

Overview

The Care Transition Specialist II at Brigham and Women's Hospital plays a vital role in supporting patient care through administrative responsibilities and collaboration with various healthcare team members to ensure smooth transitions of care for patients.

In Short

• Collaborates with care teams to support patient transitions.
• Provides administrative support for post-discharge care.
• Manages referrals and communication with external resources.
• Secures necessary medical equipment and documentation.
• Coordinates patient follow-up appointments and transportation.
• Acts as an advocate for patients and families.
• Maintains knowledge of healthcare resources and services.
• Participates in interdisciplinary meetings.
• Handles insurance communications and paperwork.
• Ensures compliance with regulations and documentation standards.

Requirements

• Associate degree required; Bachelor’s preferred.
• Experience in healthcare, particularly in care coordination.
• Strong interpersonal and customer service skills.
• Ability to work independently and manage time effectively.
• Knowledge of insurance networks and healthcare regulations.
• Bilingual candidates preferred.
• 7-10 years of relevant experience can substitute for degree.
• Excellent oral and written communication skills.
• Good computer skills.

Benefits

• Opportunity to work in a collaborative healthcare environment.
• Engagement in meaningful patient care activities.
• Flexible hybrid work schedule.
• Comprehensive benefits package.
• Continuous learning and professional development opportunities.