Client Project Manager - Cloud Software and Accounting - Remote

Overview

We are seeking a proactive Client Project Manager to guide clients through software implementations and onboarding, ensuring a smooth transition to cloud tools.

In Short

• Lead and manage client projects from initiation to successful implementation.
• Provide remote installation and personalized training on cloud software.
• Foster strong relationships with clients as their main point of contact.
• Offer ongoing technical support through various communication channels.
• Continuously develop expert knowledge in cloud software solutions.
• Create and distribute educational materials for client software adoption.
• Refine implementation and documentation processes for efficiency.
• Work independently and as part of a team.
• Bring a proactive attitude and a good sense of humor to the role.
• Must have at least one year of public accounting experience.

Requirements

• Minimum one year of experience in a public practice accounting firm.
• Understanding of cloud applications such as Xero and related tools.
• Experience in software implementation and client support.
• Exceptional multitasking skills.
• Strong attention to detail and organizational skills.
• Ability to work independently and in a team.
• Proactive attitude with a sense of humor.

Benefits

• Competitive salary between $90,000 and $100,000 per year.
• Permanent work from home setup anywhere in Australia.
• Flexible work schedule (full-time or part-time).
• Career growth opportunities.
• Supportive team environment.