Technical Account Manager - Remote

Overview

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform, providing both strategic and hands-on technical guidance to customers throughout the Wiz journey.

In Short

• Provide expert guidance on deployment and operational best practices.
• Serve as primary liaison for technical questions and escalations.
• Contribute to workshops to help customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships with customer stakeholders.
• Help customers develop Success Plans with critical goals and KPIs.
• Measure and report on customers’ achievement of KPIs.
• Identify and address technical issues to ensure customer satisfaction.
• Advocate for customer needs across various departments.
• Collaborate with Sales and Renewal teams to secure contract renewals.
• Continuously monitor news related to emerging cloud security threats.

Requirements

• 3+ years of experience in technical customer-facing roles.
• Strong understanding of cloud services and security best practices.
• Familiarity with container technologies (Docker, Kubernetes).
• Strong problem-solving skills.
• Proven track record of building relationships with enterprise clients.
• Excellent communication and interpersonal skills.
• B.S. in Computer Science, Engineering, or similar field.
• Fluency in English and Dutch.

Benefits

• Opportunity to work in a fast-growing startup.
• Collaborative and innovative work environment.
• Freedom to think creatively and contribute to company growth.
• Work with a diverse team across multiple countries.
• Be part of a mission to secure cloud environments.