Technical Account Manager - Remote

Overview

Data is at the core of modern business, yet many teams struggle with its overwhelming volume and complexity. At Atlan, we’re changing that. As the world’s first active metadata platform, we help organisations transform data chaos into clarity and seamless collaboration.

In Short

• Lead the Metadata Charge: Guide data teams toward better collaboration and governance in the Active Metadata Management revolution.
• Partner with Industry Titans: Become a trusted advisor to Atlan's largest, most strategic customers, including Fortune 500 companies and innovative startups.
• Deliver Measurable Results: Directly impact customer ROI by helping them achieve data-driven success through effective metadata management.
• Shape the Future: Make your voice heard! Influence the evolution of Atlan's solutions with your insights and expertise.
• Trusted Advisor: Uncover your customers' unique needs, propose strategic solutions, and maximise their value from Atlan.
• Relationship Maestro: Build strong connections with CDOs, CIOs, data analysts, and other stakeholders across all levels.
• Success Champion: Drive high adoption and user satisfaction through seamless onboarding, training, and ongoing support.
• Data Hero Evangelist: Share customer success stories and inspire the global data community to embrace Active Metadata Management.

Requirements

• Deep Expertise: Proven experience in data governance, data quality, or related fields, ideally as a Technical Account Manager (TAM) or Solutions Architect (SA) focused on data solutions.
• Passionate Advocate: You believe in the power of data collaboration and are committed to customer success.
• Technical Prowess: Possess a strong understanding of data management principles and technologies.
• Relationship Builder: You forge trust and rapport easily, becoming a trusted advisor to your customers.
• Strategic Mind: You can translate customer needs into actionable insights and product improvements.

Benefits

• Ownership from Day One: Whether you're an intern or a full-time teammate, you’ll own impactful projects, chart your growth, and collaborate with some of the best minds in the industry.
• Limitless Opportunities: At Atlan, your growth has no boundaries. If you’re ready to take initiative, the sky’s the limit.
• A Global Data Community: We’re deeply embedded in the modern data stack, contributing to open-source projects, sponsoring meet-ups, and empowering team members to grow through conferences and learning opportunities.