Technical Account Manager, German Speaking - Remote

Overview

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

In Short

• Provide customers with expert guidance on deployment and operational best practices.
• Serve as the primary Wiz liaison for technical questions or escalations.
• Contribute to workshops to help customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships with customer stakeholders.
• Help customers develop Success Plans with critical goals and KPIs.
• Measure customers’ achievement of key performance indicators.
• Identify and address technical issues to ensure customer satisfaction.
• Collaborate with Engineering and Support teams for technical escalations.
• Advocate for customer needs across various departments.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.

Requirements

• 3+ years of experience in technical customer-facing roles.
• Strong understanding of cloud services, architectures, and security best practices.
• Familiarity with container technologies (Docker, Kubernetes).
• Strong problem-solving skills.
• Proven track record of building relationships with enterprise clients.
• Excellent communication and interpersonal skills.
• B.S. in Computer Science, Engineering, or similar field.
• Fluent in German and English.

Benefits

• Opportunity to contribute to customer success.
• Be part of an innovative and collaborative company.
• Freedom to think creatively and use your full range of skills.
• Work in a culture that values world-class talent.
• Impact on securing cloud environments for leading companies.