GCM Client Administrator III - Remote

Overview

Leads all aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients. Supports senior account relationship managers and serves as the primary point of contact for clients.

In Short

• Oversee client relationships and provide recommendations for institutional and corporate trust accounts.
• Assist senior account representatives in revenue-generating activities.
• Manage daily implementation of client strategies.
• Resolve client requests and issues in a timely manner.
• Develop and maintain industry knowledge.
• Provide coaching and mentoring to team associates.
• Ensure adherence to company policies and risk management standards.
• Maintain controls to minimize losses.
• Foster a supportive work environment.
• Complete other related duties as assigned.

Requirements

• Bachelor’s degree and a minimum of 1 year of relevant work experience.
• Strong customer service focus and excellent communication skills.
• Experience in a team environment and interpersonal skills.
• Analytical ability and self-confidence.
• Ability to build trust with clients.
• Experience with pertinent software applications.
• Knowledge of corporate policies and procedures.
• Ability to work with regulatory standards.
• Experience mentoring less experienced personnel.
• Integrity and professionalism in all dealings.

Benefits

• Competitive benefits including medical and retirement plans.
• Forty hours of paid volunteer time each year.
• Opportunities for growth and development.
• Supportive work environment reflecting core values.
• Commitment to community involvement.