GCM Client Administrator II - Remote

Overview

Assists with most aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients. Supports less experienced account relationship managers with limited supervision.

In Short

• Oversee client relationships and make recommendations for internal business activities.
• Assist account representatives in revenue-generating activities.
• Manage daily implementation of client strategies.
• Foster relationships with assigned clients.
• Resolve problems and respond to client requests timely.
• Manage relationships with internal and external service partners.
• Develop and maintain industry knowledge.
• Provide support to team members.
• Understand and adhere to risk and regulatory standards.
• Complete other related duties as assigned.

Requirements

• Combined minimum of 4 years’ higher education and/or work experience.
• Minimum of 1 year relevant work experience with direct client contact.
• Strong focus on customer service and satisfaction.
• Strong verbal and written communication skills.
• Bachelor’s degree in Finance, Business, Economics or Accounting preferred.
• CCTS certification if corporate trust focus.
• Strong skills in pertinent software applications.
• Experience working in a team environment.
• Strong interpersonal skills.
• Proven ability to work well with highly capable individuals.

Benefits

• Competitive benefits including medical and retirement.
• Forty hours of paid volunteer time each year.
• Support for growth and development of team members.
• Commitment to fair and market-informed pay.
• Promotion of a drug-free workplace.