Manager, Organizational Performance - Remote

Overview

The Organizational Performance (OP) Manager at William Osler Health System works with hospital leadership to enhance clinical and business operations, focusing on efficiency, productivity, and quality of patient care services.

In Short

• Lead the OP consulting team to ensure excellence in customer service.
• Develop strong engagement with clients and stakeholders.
• Participate in developing organizational expertise in performance measures.
• Facilitate corporate monitoring and understanding of performance metrics.
• Support program and departmental performance variance analysis.
• Collaborate with internal and external colleagues for client success.
• Support the development of a data quality culture.
• Strong focus on health administration and information.
• Experience in managing complex projects.
• Demonstrated excellence in customer service.

Requirements

• Master's degree in science, economics, engineering, business, or math.
• Experience in health administration or hospital decision support.
• Strong coaching and mentoring skills.
• Experience with hospital sector administrative data sets.
• Ability to prioritize and complete multiple assignments.
• Experience with hospital information systems like Meditech and EPIC.
• Experience with reporting and analytical tools.
• Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation, and Collaboration.

Benefits

• Opportunity for career growth in a supportive environment.
• Engagement with a motivated team of problem solvers.
• Exposure to best-in-class health care delivery.
• Hands-on opportunities for skills development.
• Hybrid work model with remote and onsite requirements.