Case Manager - Member Services Representative - Remote

Overview

At Wider Circle, we believe in building strong communities by connecting individuals with the services they need to thrive. The Case Manager Representative plays a pivotal role in assessing members' needs, advocating for essential services, and ensuring progress through continuous support and follow-up. By working closely with members and community organizations, the Case Manager Representative helps bridge the gap between individuals and the resources that empower them to grow and succeed. This role is key to advancing our "LOVE, LEARN, GROW" philosophy, ensuring each member feels valued and supported in their journey.

In Short

• Conduct intake interviews to determine member needs.
• Advocate for members by connecting them with essential services.
• Monitor and document member progress with follow-ups.
• Collect and analyze treatment results for reporting.
• Collaborate with community partners and healthcare providers.
• Educate members on available resources for self-empowerment.

Requirements

• Experience in case management, social work, or healthcare advocacy.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Ability to collect, analyze, and report on data.
• Knowledge of community-based services.
• Commitment to the values of LOVE, LEARN, GROW.

Benefits

• Opportunity to make a positive impact in the community.
• Work in a supportive and mission-driven environment.
• Engage with diverse populations.
• Professional development opportunities.