Engineering Support and Infrastructure Manager - Remote

Overview

The Engineering Support and Infrastructure Manager will enhance software engineering capabilities by managing infrastructure, security, compliance, and operational needs, enabling the product and engineering teams to focus on core product development.

In Short

• Lead infrastructure initiatives for engineering and company-wide needs.
• Manage corporate IT responsibilities and user account setups.
• Own and manage security initiatives including SOC2 compliance.
• Guide engineering teams in effective DevOps practices.
• Serve as a point of contact for support engineering activities.
• Coach engineering teams on best practices related to infrastructure.

Requirements

• Strong experience in managing infrastructure and IT needs.
• Integrate security practices into infrastructure and operations.
• Bridge the gap between Customer Success and Product Development.
• Strong analytical and critical thinking skills.
• Apply agile development practices focused on collaboration.
• Capable of stepping into a leadership role and mentoring others.

Benefits

• Impact-driven work that contributes to sustainability.
• Collaborative culture valuing empathy and transparency.
• Remote-first work with flexible office access.
• Ongoing professional development opportunities.
• Competitive leave entitlements supporting work-life balance.