Senior Manager, Provider Operations - Remote

Overview

The Senior Manager, Provider Operations at Wheel will oversee and manage clinician supply and engagement, ensuring operational efficiency and high-quality patient care.

In Short

• Manage clinician supply funnel from growth to retention.
• Optimize internal processes and workflows for scalability.
• Collaborate with clinical teams for effective onboarding.
• Act as the voice of the clinician to surface issues and opportunities.
• Lead a team of operators focused on clinician engagement.
• Develop scalable sourcing models for clinician recruitment.
• Utilize data-driven insights to improve operational efficiency.
• Establish feedback loops for continuous clinician experience improvement.
• Define strategies to reduce clinician churn and enhance satisfaction.
• Drive business outcomes through effective team management.

Requirements

• 6-10+ years in provider operations or workforce management.
• 3+ years of team leadership experience.
• Expertise in clinical capacity planning.
• Strong quantitative and analytical skills.
• Proficient in Excel/Google Sheets and BI tools.
• Ability to optimize operational workflows.
• Cross-functional collaboration skills.
• Experience in fast-paced environments.
• Action-oriented and resourceful mindset.
• Passionate about improving healthcare access.

Benefits

• Medical, Dental, and Vision coverage.
• Life, Short and Long Term Disability insurance.
• 401K match.
• Flexible PTO.
• Parental Leave.
• Stock options.
• Additional programs and perks.