Community Health Advocate - Remote

Overview

As a Community Health Advocate at CVS Health, you will work closely with high-risk patients to improve their health and connect them with essential resources, all while being part of a compassionate and dedicated team.

In Short

• Work one-on-one with high-risk patients.
• Conduct needs assessments to understand patients' health goals.
• Provide emotional support and connect patients to community resources.
• Make weekly follow-up contacts with patients.
• Coordinate with clinical care teams for patient information.
• Co-facilitate support groups for patients.
• Document interactions thoroughly and accurately.
• Manage a caseload and achieve patient care benchmarks.
• Utilize motivational interviewing techniques.
• Collaborate with other Community Health Workers.

Requirements

• High School Diploma required.
• Long-time resident of assigned location with knowledge of community resources.
• Comfortable with home visits and outreach.
• Prior experience as an outreach worker is a plus.
• Ability to exercise good judgment with patients and care teams.
• Excellent oral and written communication skills.
• Exceptional active listening skills.
• Proficient in MS Word and data entry.
• US work authorization required.
• Must embody the values of positivity and determination.

Benefits

• Competitive wages and comprehensive benefits.
• 401(k) plan with company matching.
• No-cost wellness programs and counseling services.
• Flexible work schedules and paid time off.
• Tuition assistance and dependent care resources.
• Employee stock purchase plan.
• Programs addressing various employee needs.
• Retiree medical access.
• Commitment to diversity and inclusion in the workplace.
• Recognition programs and a positive work culture.