Customer Service Virtual Assistant - Remote

Overview

We are looking for dedicated Customer Service Virtual Assistants to handle voice and non-voice interactions, ensuring seamless and effective support for our global customer base.

In Short

• Provide customer support via phone, live chat, and email.
• Assist customers with inquiries and troubleshooting.
• Document customer interactions accurately.
• Collaborate with internal teams to improve service delivery.
• Fluent in both written and spoken English.
• At least 1 year of customer service experience.
• Excellent problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Competitive hourly rate of $3-4 USD.
• Work-from-home flexibility.

Requirements

• Strong communication skills.
• Customer-first approach.
• Experience in a voice or blended role preferred.

Benefits

• Annual salary increase.
• Comprehensive health coverage.
• Paid time off and performance-based bonuses.
• Year-end bonuses and additional incentives.