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Virtual Office Assistant (Customer Service) - Remote

Posted 24 weeks ago
Customer Service
Full Time
Philippines

Overview

An overview paragraph about the job

In Short

  • This is an excellent opportunity for a Virtual Office Assistant to join a company with continuous growth and a great working environment.
  • The core role will be responsible for customer service and client administrative support.
  • Verify insurance and call on outstanding insurance claims.
  • Scheduling appointments, contacting patients, and following up.
  • Managing calls in day-to-day operations.
  • Submits dental claims to insurance companies online, by mail, and by fax.
  • Appeal non-paid procedures by either calling or sending a narrative.

Requirements

  • Experience in customer service.
  • Strong communication skills.
  • Ability to manage multiple tasks.
  • Familiarity with dental insurance processes.

Benefits

  • Opportunity to work in a growing company.
  • Flexible working hours.
  • Supportive work environment.
Manila Recruitment logo

Manila Recruitment

Manila Recruitment is a UK-based Managed Service Provider (MSP) specializing in the Microsoft 365 ecosystem, dedicated to helping global small and medium-sized businesses (SMBs) maximize their returns on investment. With a strong track record of 20% annual growth, fueled by leads from their prominent YouTube channel, the company is expanding its team in the Philippines to support a busy UK helpdesk and provide extended service hours for their international clientele. The firm is committed to delivering exceptional technical support and innovative solutions in Microsoft 365, ensuring that their services remain competitive and aligned with client needs.

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