Senior Solutions Architect, Platform Infrastructure - PST (Remote)

Overview

The Senior Solutions Architect role at Weights & Biases is a unique hybrid, blending the technical expertise of a Site Reliability Engineer (SRE) with the communication and advisory skills of a Solutions Architect. In this role, you will focus on all aspects of the Weights & Biases Platform, managing customer deployments across various cloud infrastructures and on-prem environments to ensure scalability, reliability, and operational excellence.

In Short

• Work with customer operations teams to provision Weights & Biases services in Dedicated Cloud, Private Cloud, and on-prem environments.
• Manage complex infrastructure implementations, partnering with highly skilled customer engineers.
• Monitor and ensure the reliability, performance, and scalability of customer deployments using SRE best practices.
• Diagnose and resolve issues in customer environments, documenting resolutions to accelerate future problem-solving.
• Lead technical discussions with customers, acting as a trusted advisor for infrastructure reliability and operational excellence.

Requirements

• Based in the Pacific Standard Time (PST) timezone.
• A proven track record of systematically diagnosing and resolving infrastructure issues.
• Prior experience in a customer-facing technical role.
• Expertise with Docker, Kubernetes, Helm charts, networking, and cloud-managed services (e.g., MySQL, Object Stores).
• Strong fundamentals in Infrastructure as Code (IaC), preferably Terraform.
• Proficiency with at least one cloud platform (AWS, GCP, Azure); experience with multiple platforms is a plus.
• Strong Linux/Unix command line experience.
• Basic proficiency in Python and familiarity with ML workflows or tools.
• Exceptional communication skills, both written and verbal, with the ability to simplify complex topics for diverse audiences.
• Proven ability to prioritize and manage multiple competing tasks in a dynamic environment.

Benefits

• 🏝️ Flexible time off
• 🩺 Medical, Dental, and Vision for employees and Family Coverage
• 🏠 Remote first culture with in-office flexibility in San Francisco
• 💵 Home office budget with a new high-powered laptop
• 🥇 Truly competitive salary and equity
• 🚼 12 weeks of Parental leave (U.S. specific)
• 📈 401(k) (U.S. specific)
• Supplemental benefits may be available depending on your location