Remote Call Center Agent

Posted 5 weeks ago

Customer Service

Full Time

USA

$29,000.00 - $35,000.00/year

Overview

This is a fully remote position for a Call Center Agent, where you will assist customers with sales, billing inquiries, and technical issues while working from home.

In Short

Remote opportunities available.
Salary range: $29,000.00 - $35,000.00 annually plus bonuses.
Assist customers with finding and purchasing services.
Handle billing inquiries and payment processing.
Troubleshoot basic technical issues.
Work in a fast-paced sales environment.
Flexible shift schedules due to 24/7 operation.
Must have a positive attitude and strong communication skills.
Career progression opportunities available.
Amazing benefits including health insurance and 401k.

Requirements

Minimum of two years customer service and sales experience preferred.
High School diploma or equivalent; college degree preferred.
Ability to work under pressure and adapt to business needs.
Strong technical aptitude and communication skills.
Self-directed and resourceful.
Charismatic problem-solver with a passion for customer service.

Benefits

Fun and supportive team culture.
Significant training and support for personal growth.
Subsidized medical, dental, and vision plans.
Company paid life insurance and paid time off.
401k plan for future savings.
Free or reduced cable and internet services for eligible employees.

Vyve Broadband

Vyve Broadband is a leading broadband Internet provider that focuses on serving non-urban communities across 16 states in the U.S. The company, along with its affiliates Eagle and Northland, offers a comprehensive range of services including high-speed internet, cable television, and voice services for both residential and commercial customers. Vyve Broadband is recognized as a technology leader in the cable and broadband sectors, providing advanced connectivity solutions such as fiber optics and digital voice services. With a commitment to customer satisfaction, Vyve Broadband operates a 24/7 call center, ensuring that customers receive timely assistance for their needs. The company values a positive work culture, offering remote work opportunities, competitive salaries, and a variety of benefits to support employee growth and well-being.

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