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Technical Writer for API Documentation - Remote

Posted 8 weeks ago
Writing
Full Time
Worldwide

Overview

As a Technical Writer at Vonage, you will create high-quality developer-focused documentation for the Vonage API Developer Platform, supporting customers in integrating with Vonage’s Communication and Networking APIs.

In Short

  • Work as part of a remote-first team.
  • Create functional and technical documentation for developers.
  • Translate API product specifications into developer documentation.
  • Write code examples for integrating with Vonage APIs.
  • Maintain accurate documentation through interaction with APIs.
  • Encourage contributions to the API Developer Portal.
  • Collaborate with stakeholders and community contributors.
  • Integrate developer feedback into documentation.
  • Help enhance the developer experience.
  • Support recruitment by referring strong technical candidates.

Requirements

  • Ability to write content from a developer’s perspective.
  • Experience with technical documentation for REST/Web APIs.
  • Knowledge of SaaS/PaaS products.
  • Experience with Markdown.
  • Familiarity with Git and GitHub.
  • Knowledge of JavaScript, Ruby, Python, or PHP.

Benefits

  • Unlimited Discretionary Time Off.
  • Private Medical Insurance.
  • Multisport Gym Membership.
  • Educational Assistance Reimbursement.
  • Polish Language Classes.
  • Lunch and Learn Sessions.
  • Reimbursement for conferences and trainings.
  • Three Paid Volunteer Days a Year.
  • Reimbursement for prescription glasses.
  • Maternity and Paternity Leave.
Vonage logo

Vonage

Vonage is a global leader in cloud communications, providing innovative solutions that empower businesses to connect with their customers through voice, messaging, and video services. With a strong commitment to compliance and regulatory standards, Vonage ensures that its commercial operations and new product development processes are aligned with legal requirements across various markets. The company leverages extensive telecom experience and a deep understanding of global communication products to deliver compliant contracting models and establish efficient governance processes, enabling it to operate effectively within its compliance risk appetite.

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