Technical Documentation Writer - Remote

Overview

The Technical Documentation Writer will create and maintain high-quality documentation for Rocket.Chat, ensuring clarity and usability for both technical and non-technical users.

In Short

• Develop and maintain technical documentation for Rocket.Chat.
• Create user guides, API documentation, and video tutorials.
• Utilize Swagger and OpenAPI specifications for API documentation.
• Collaborate with cross-functional teams.
• Simplify complex technical information for diverse audiences.
• Use markup languages and documentation tools effectively.
• Support multimedia content creation.
• Ensure consistency and accuracy in documentation.
• Stay current with industry trends in technical writing.
• Take ownership of documentation projects.

Requirements

• Native/Fluent English.
• Proficiency in technical writing.
• Understanding of software development processes.
• Markup languages proficiency (Markdown, HTML, XML).
• Knowledge of API documentation tools (Swagger, OpenAPI).
• Technical proficiency in reading code snippets.
• Basic knowledge of servers and cloud technologies.

Benefits

• Flexible working hours.
• Fully remote work.
• Unlimited paid time off.
• Holidays and vacation days.
• Company laptop and headphone.
• Remote benefit.
• Courses and books.
• Stock options.
• Multicultural environment with colleagues in over 26 countries.
• Vibrant company culture.