Technical Documentation Engineer - Remote

Overview

We are seeking a Technical Documentation Engineer who will own our documentation strategy and contribute to our broader developer experience initiatives. This role combines strong technical writing expertise with hands-on engineering skills to create comprehensive documentation and tools that help developers succeed with our platform.

In Short

• Own and execute our technical documentation strategy
• Create clear, concise, and accurate documentation for APIs, SDKs, and integrations
• Design and maintain our documentation infrastructure and tooling
• Develop tutorials, guides, and sample applications that showcase best practices
• Produce engaging video content demonstrating key features and integration workflows
• Establish style guides and documentation standards
• Identify and implement improvements to the developer journey
• Write technical blog posts and integration guides
• Contribute to developer support channels
• Participate in developer community events

Requirements

• 5+ years of technical experience, with at least 3 years focused on documentation
• Strong software development background with hands-on coding experience
• Excellent technical writing skills with a portfolio of documentation work
• Experience with API documentation and developer guides
• Proficiency in multiple programming languages
• Experience with documentation tools and static site generators
• Strong communication skills and ability to explain complex technical concepts
• Experience with version control systems (Git) and collaborative development workflows

Benefits

• Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership
• Paid parental leave
• FSA (Flexible spending account)
• Retirement planning - Traditional and ROTH 401(k)
• Flexible time off
• Employee assistance program (mental health benefits)
• Culture where personal growth is highly valued