Client Service Associate (CSA) - Planning & Scheduling - Remote

Overview

The Client Service Associate (CSA) position focuses on planning and scheduling within the health care sector, providing vital support to clients and healthcare workers.

In Short

• Temporary, Full-time position (1.0 FTE)
• Work schedule includes days, evenings, and weekends
• Hybrid remote working model
• Responsibilities include assigning client visits and processing referrals
• Requires collaboration with team members to ensure quality care
• Fast-paced environment with changing priorities
• Confidentiality of client information is crucial
• Experience with health care technology preferred
• Competitive salary and benefits offered
• Opportunities for skill development and career advancement

Requirements

• University/College education preferred, High School Diploma required
• Office Administration or Medical Terminology Certificate is an asset
• Proficiency in MS Office and scheduling software preferred
• Experience in a logistics or scheduling environment is an asset
• Previous customer service experience is beneficial
• Experience in a unionized environment is considered an asset
• Criminal Records Check is required
• Use of Personal Protective Equipment (PPE) may be required

Benefits

• Competitive salaries and vacation time
• Tiered health and dental benefits
• Defined Benefit Pension Plan
• Comprehensive orientation program
• Skill development and eLearning opportunities
• Supportive health care team environment