Partner Success Manager - Remote

Overview

As a Partner Success Manager at Voicemod, your mission will be to build strong, long-lasting relationships with our partners and clients — both B2B and B2C — ensuring ongoing value, alignment, and success throughout the entire lifecycle of our deals.

In Short

• Manage and coordinate the execution and follow-up of B2B and B2C deals, ensuring all contractual commitments, timelines, and deliverables are met.
• Build and maintain strong relationships with key clients and partners, acting as their main point of contact within Voicemod.
• Collaborate cross-functionally with Product, Growth, Marketing, Legal and Finance teams to ensure seamless implementation of commercial agreements.
• Monitor account health and deal performance, proactively identifying risks, opportunities, and areas for improvement.
• Support internal alignment and documentation across departments to keep all stakeholders informed and focused.
• Contribute to process improvements related to account management, reporting, and deal lifecycle.

Requirements

• Passion for gaming, with experience in the entertainment industry, video games, or gaming hardware.
• 5+ years of experience in Account Management, Customer Success, or a similar role managing B2B and/or B2C partnerships.
• Familiarity with contract management or coordination with legal teams in commercial agreements.
• Strong project coordination skills and the ability to navigate cross-functional collaboration.
• Excellent communication and relationship-building abilities.
• High level of ownership, proactivity, and problem-solving mindset.
• Ability to understand basic product or technical concepts and translate them into business conversations.
• Fluency in English (spoken and written).

Benefits

• Flexible Working Hours – Adapt your job to your lifestyle.
• Remote Working – Choose to work from home, our Valencia HQ, or the coworking space in Barcelona.
• 23 vacation days – Plus an extra week off in August and your birthday.
• Anniversary Celebration Program – Unlock extra days off or unique experiences as you reach work milestones.
• Generous Referral Program – Earn rewards for helping us find and hire amazing talent.
• Extra time off on demand – For those tough moments when you need a break.
• Wellbeing – Paid sick leave, maternity/paternity leave, and healthcare insurance (for employees based in Spain).
• Flexible Benefits Plan – Available for employees based in Spain.
• Remote Stipend – To cover remote working costs.
• Free English or Spanish lessons – From beginner to advanced levels.