Instructional Designer, Customer Education - Remote

Overview

Visier is the leader in people analytics and we believe in a 'people-first' approach to business strategy. Our innovative technology transforms the way that organisations make decisions, allowing them to elevate their employees and drive better business outcomes. Embarking on an exciting new chapter in our growth story, we are looking for talented individuals who can help both Visier and our customers grow, evolve and win!

In Short

• Work with key stakeholders to build and maintain eLearning experiences for our customers, partners, and employees
• Review and provide feedback on instructor-led experiences
• Create learning experiences in different formats using AI tools
• Solicit feedback from stakeholders and SMEs
• Review others’ content for clarity and provide feedback
• Update and maintain content at frequent intervals
• Define and write engaging and effective assessments
• Drive LxD best practices standardization
• Analyze and understand data to suggest improvements to the customer learning experience
• Define project schedules and manage multiple projects simultaneously

Requirements

• 3+ years experience creating technical courses (bonus if this is on a customer-facing team)
• Experience developing eLearning and instructor-led training
• Experience with databases and/or data analysis
• Strong technical acumen
• Understanding of how to apply learning science and development best practices to customer education ideal
• A growth mindset with a fail-fast mentality
• Strategic and critical thinking with a data-driven approach to decision-making
• Proficiency with various authoring tools
• Natural communication skills with the ability to engage with varying groups
• Domain expertise in Business Analytics, or Workforce Analytics preferred

Benefits

• Competitive salary and bonus structure
• Flexible work schedule with hybrid options
• Opportunities for professional growth and development
• Collaborative and innovative work environment
• Access to cutting-edge technology and tools