Director of Sales Operations - IT Industry - Remote

Overview

The Director of Sales Operations will be responsible for optimizing processes, systems, and strategies across revenue-generating departments, ensuring alignment and operational efficiency throughout the customer lifecycle to drive growth and maximize revenue.

In Short

• Collaborate with sales, marketing, and customer success leadership to define and execute a unified revenue strategy.
• Oversee the design and implementation of dashboards, reports, and analytics to monitor performance metrics.
• Streamline processes across revenue teams to eliminate inefficiencies and improve productivity.
• Evaluate, implement, and manage revenue-related tools like CRM and marketing automation platforms.
• Partner with finance and sales leaders to develop accurate revenue forecasts and targets.
• Act as a liaison between sales, marketing, and customer success to ensure seamless communication.
• Develop training programs to enhance team proficiency in tools, processes, and analytics.
• Minimum 7+ years of experience in revenue operations or sales operations.
• Expertise in CRM systems (e.g., Netsuite, HubSpot) and marketing automation tools.
• Strong analytical skills with the ability to turn data into actionable insights.

Requirements

• Bachelor’s degree in business, marketing, or a related field; MBA is a plus.
• 7+ years of experience in revenue operations, sales operations, or a related role.
• Expertise in CRM systems (e.g., Netsuite, HubSpot) and marketing automation tools.
• Strong analytical skills with the ability to turn data into actionable insights.
• Excellent communication and collaboration skills.
• Proven track record of optimizing processes and driving measurable improvements in revenue performance.

Benefits

• Competitive salary with variable compensation plan.
• Opportunity to work in a dynamic and innovative IT environment.
• Flexible working arrangements with remote work options.
• Professional development and training opportunities.
• Inclusive company culture that values diversity.