Dutch-speaking Customer Success Manager - Remote

Overview

As a Dutch-speaking Customer Success Manager at Virtuagym, you will be the first point of contact for our local clients in the Benelux market, responsible for managing their success and ensuring they derive maximum value from our platform.

In Short

• Full-time position as a Customer Success Manager.
• Focus on the Benelux & International region.
• Build and maintain trusted advisor relationships with clients.
• Manage onboarding, training, and implementation processes.
• Drive product adoption and engagement.
• Identify expansion opportunities within the customer base.
• Reduce churn by managing customer feedback and risks.
• Collaborate with Product Managers on new features.
• Work in a remote-friendly environment with a strong team culture.
• Join a high-performance team dedicated to growth and excellence.

Requirements

• Fluency in Dutch and English.
• Experience in customer success or account management.
• Strong communication and relationship-building skills.
• Ability to analyze customer needs and provide tailored solutions.
• Proactive approach to client engagement and problem-solving.
• Experience with software platforms is a plus.
• Strong organizational skills and ability to manage multiple accounts.
• Ability to work independently in a remote setting.
• Passion for helping clients succeed and driving results.

Benefits

• Remote work flexibility.
• Opportunities for personal and professional growth.
• Dynamic and fast-paced work environment.
• Team events and company parties to foster collaboration.
• Supportive and passionate team culture.
• Access to industry-leading software solutions.
• Competitive salary and benefits package.