Clinical Quality Assurance Manager - Remote

Overview

Vida is seeking an experienced Clinical Quality Assurance Manager to join the clinical team, focusing on improving healthcare delivery and quality standards.

In Short

• Analyze and respond to escalated patient clinical reviews.
• Establish protocols and workflows for clinical support staff.
• Monitor and audit clinical support staff ensuring adherence to quality standards.
• Analyze patient records for relevant clinical information.
• Respond to patient escalations professionally and compassionately.
• Act as a resource to clinical and administrative staff.
• Collaborate with healthcare professionals to ensure quality.

Requirements

• Active RN License required.
• 5+ years of experience in a clinical and administrative environment.
• Experience in QA, chart reviews, and clinical compliance.
• Proven experience in clinical operations management.
• Strong leadership and communication skills.
• Strong organizational skills and attention to detail.
• Experience with protocol and policy creation.
• Ability to analyze situations and implement solutions.
• Ability to work independently in a remote setting.
• Experience in a telehealth setting preferred.

Benefits

• Opportunity to work in a cutting-edge virtual healthcare environment.
• Collaborative team of healthcare professionals.
• Impactful work improving patient care and outcomes.