Radio Systems Support Engineer - Remote

Overview

The main objective is to remotely support the installation, integration, and acceptance processes of RAN hardware, including both active and passive equipment. The role will also involve troubleshooting, coordinating repair actions, and ensuring the smooth operation of RAN hardware to enhance service to customers.

In Short

• Remote Support: Troubleshooting and diagnosing issues related to RAN hardware malfunctions and RF equipment deficiencies.
• Expertise in RAN Hardware: Specialized knowledge in RAN hardware and equipment installations, including RF equipment and passive components.
• Analyze Trouble Tickets (TTs): Examine and analyze trouble tickets related to RAN issues, and take action by arranging for required materials, spares, and equipment.
• Liaise with Contractors: Coordinate the efforts of contractors and logistics to ensure all activities related to installation, maintenance, and repairs are executed properly.
• On-Site Support: Guide on-site technicians for installation, integration, troubleshooting, and applying workarounds or permanent solutions.
• Troubleshooting Instruments: Decide on diagnostic instruments and arrange for site visits to conduct necessary measurements and troubleshooting.
• Site Layout and Equipment Understanding: Ability to understand site floor plans, equipment layouts, and connection diagrams (e.g., RRU, RF, antennas).
• Shift Work and On-Call Availability: Work weekdays with availability for 24/7 on-call duties, including weekends, nights, and holidays.
• Collaboration with NOCs: Communicate with Victus & MNO NOC teams and field contractor management to resolve hardware faults swiftly.
• Report Preparation: Maintain reports on fault identification, recovery actions, and RAN equipment rollouts.

Requirements

• Technical knowledge of RAN hardware and RF equipment.
• Experience in troubleshooting and diagnostics.
• Ability to coordinate with contractors and logistics.
• Strong communication skills for collaboration with NOCs.
• Willingness to work on-call and during shifts.

Benefits

• Opportunity to work with cutting-edge technology.
• Dynamic work environment.
• Collaboration with industry leaders.