Product, Systems and Operations Trainer - Remote

Overview

As a Product, Systems and Operations Trainer, you will drive operational excellence and empower team members to succeed by delivering high-quality, comprehensive training programs.

In Short

• Design and implement structured training programs on operational processes.
• Create and maintain operational manuals and job aids.
• Manage and execute a comprehensive operational onboarding program.
• Facilitate training sessions on operational tools and systems.
• Conduct training evaluations to identify skill gaps.
• Prepare reports on program effectiveness and training outcomes.
• Manage training schedule and logistics.

Requirements

• Expertise in Customer Service and Responsible Social Gameplay operations.
• Strong communication and interpersonal skills.
• A passion for training and knowledge sharing.
• High energy and enthusiasm.

Benefits

• Flexible work environment.
• Opportunities for learning and career advancement.
• Competitive compensation and perks.
• Inclusive team culture.
• Fun workplace events and gatherings.