Training Administrator - Remote

Overview

The Training Administrator is a pivotal role that ensures our clients are thoroughly trained and well-supported. You will assist in delivering comprehensive training programs for both new and existing clients, enhancing product knowledge and overall client experience.

In Short

• Support ongoing training and education for clients on products and best practices.
• Coordinate and deliver on-site and remote training events.
• Evaluate training program effectiveness through feedback and assessments.
• Maintain client-facing documentation and the Learning Management System (LMS).
• Design visually appealing and educationally effective training materials.
• Facilitate training sessions both in-person and remotely.
• Collaborate with Subject Matter Experts (SMEs) to create training content.
• Utilize training platforms and video editing software.
• Provide collaborative feedback on best training practices.
• Be tech-savvy and quickly learn new software and systems.

Requirements

• Bachelor’s degree in education, Human Resources, Business Administration, or related field -or- Associate degree with 3 years of experience in training and development.
• Strong written and verbal communication skills.
• Excellent organizational and multitasking abilities.
• Experience with training platforms and e-learning creation tools.
• Creative problem solver with a flexible mindset.
• Experience in technical writing.
• Familiarity with tools like Articulate 360 and LearnDash is a plus.

Benefits

• Opportunity to contribute to solutions that enhance community safety.
• Work in a company committed to innovation and customer success.
• Be part of a team focused on continuous learning and development.
• Engage with various teams to identify training needs.
• Flexible work environment with remote training options.