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Implementation Manager - Client Onboarding - Remote

Posted 2 days ago
Project Management
Full Time
Canada

Overview

As an Implementation Manager at Versapay, you will lead new customers through the implementation of our AR automation platform, ensuring a seamless onboarding experience for finance leaders.

In Short

  • Manage end-to-end onboarding projects for mid-market and enterprise customers.
  • Develop and execute project plans with timelines and milestones.
  • Lead requirements-gathering sessions with client stakeholders.
  • Oversee ERP, CRM, and payment system integrations.
  • Ensure smooth data migration and client sign-off.
  • Act as the primary point of contact throughout onboarding.
  • Provide regular status updates and risk management.
  • Drive adoption of automation features for clients.
  • Identify and manage risks to keep projects on track.
  • Partner with Customer Success for long-term client relationships.

Requirements

  • 4–7 years of project management experience in SaaS or technology implementations.
  • Knowledge of Accounts Receivable processes preferred.
  • Experience managing ERP or financial software integrations.
  • Excellent communication and stakeholder management skills.
  • Strong organizational skills with a proven track record.
  • PMP, PRINCE2, or Agile certification is a plus.

Benefits

  • Work with a leading AR automation platform.
  • Opportunity to drive measurable improvements for clients.
  • Collaborate with finance and IT stakeholders.
  • Be part of a dynamic and innovative team.
  • Flexible working environment.
Versapay logo

Versapay

Versapay is a dynamic company focused on enhancing the Accounts Receivable process for growing businesses through its innovative Efficiency Suite. By automating invoicing, facilitating B2B payments, and streamlining cash application with AI, Versapay simplifies the invoice-to-cash journey. The company integrates seamlessly with leading ERPs and offers a self-serve payment portal, enabling collaboration between businesses and their customers. With a strong presence in the U.S. and Canada, Versapay serves over 10,000 customers and processes more than 110 million transactions annually, amounting to over $170 billion in payment volume. Owned by Great Hill Partners, Versapay is committed to customer obsession, teamwork, diversity, and continuous improvement, making it a leader in the financial technology space.

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