Senior Community Engineer - Remote

Overview

Vercel is looking for a Senior Community Engineer who will be responsible for interacting directly with our customers in the Vercel Community, fostering best practice knowledge sharing, and helping customers onboard and troubleshoot as they build with Vercel.

In Short

• Represent Vercel across key communities, primarily in official forums.
• Build relationships with customers to help them succeed.
• Provide code-level assistance and debug issues with customers.
• Use customer feedback for platform improvements.
• Create examples and patterns for achieving goals using Vercel.
• Learn a wide array of frontend technologies.
• Develop expertise on existing and new Vercel platform features.
• Complete engineering tasks to improve forum infrastructure.

Requirements

• Enjoy working with customers in public.
• Foundational knowledge of various frontend frameworks.
• Ability to communicate complex ideas simply.
• Experience in public communication.
• Enjoy working with JavaScript & React.
• Exceptional public-facing communication skills.
• Experience in a technical customer-facing role.

Benefits

• Competitive compensation package, including equity.
• Inclusive Healthcare Package.
• Mentorship and networking opportunities.
• Flexible Time Off.
• Work from home budget and gear provided.