Country Operations Associate - Remote

Overview

This role involves assisting the Regional Operations Director / Country Manager in daily operations, focusing on data gathering, reporting, and brand strategy while engaging with customers and managing marketing campaigns.

In Short

• Assist Regional Ops Director / Country Manager with daily tasks.
• Gather data related to player or specific product activity.
• Prepare reports for brand strategy development.
• Manage social media accounts and engage with customers.
• Maintain marketing campaigns outside of CRM scope.
• Assist in content writing and activity reporting.
• Pack and send physical or virtual items.
• Verify high-risk player accounts for compliance.
• Organize game lobby and monitor game performance.
• Conduct competitor analysis for promotions and user experience.

Requirements

• Experience in Casino Operations or iGaming.
• Knowledge of the local market.
• Experience in data analysis and report preparation.
• Familiarity with gaming industry trends.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.

Benefits

• Competitive salary based on skills and experience.
• Opportunity to impact a developing organization.
• Full-time consultancy B2B contract with 25 days PTO.