Operations Associate - Remote

Overview

The Operations Associate will support the global Operations team, working closely with Commercial and Research colleagues to ensure seamless delivery of customer projects and maintain efficient processes.

In Short

• Support commercial and research teams on customer projects.
• Oversee end-to-end process management of suppliers.
• Provide day-to-day project support and communication.
• Respond to incoming queries in a ticketing system.
• Identify and resolve challenges in delivery operations.
• Assist with administrative functions for operational smooth running.

Requirements

• Strong customer service skills.
• Ability to work in a fast-paced environment.
• Confident communication skills at all levels.
• Collaborative team player.
• Resourceful in prioritizing workload.
• Willingness to learn new skills and processes.
• Strong analytical and problem-solving skills.

Benefits

• Flexible working arrangements.
• Opportunity to work in a diverse and inclusive environment.
• Potential for international travel.