Field Service Engineer - Remote

Overview

The Field Service Engineer (FSE) is responsible for installing, repairing, upgrading, and servicing 3D printers and related equipment for customers in the Fort Lauderdale and Orlando areas.

In Short

• Install and maintain 3D printers and related equipment.
• Participate in on-call rotations.
• Complete training and demonstrate competency in subsystems.
• Repair equipment using hand tools and test instruments.
• Provide training and instruction to customers and coworkers.
• Schedule and perform preventative maintenance activities.
• Collaborate with engineering to resolve issues.
• Communicate daily activities and customer satisfaction metrics.
• Work independently at customer sites.
• Follow safety protocols and maintain a clean workspace.

Requirements

• Undergraduate degree in engineering or computer science.
• 5 years of experience in field service or machine maintenance.
• Hands-on repair and calibration experience.
• Ability to travel for extended periods.
• Effective communication skills.
• Attention to detail and focus on quality.
• Technical aptitude in troubleshooting machines.
• Experience with safety regulations.
• Ability to work under pressure.
• Integrity and trustworthiness.

Benefits

• Opportunity to work with advanced technology.
• Engagement in a dynamic work environment.
• Professional development through training.
• Collaboration with a skilled team.
• Potential for career advancement.