Customer Advisor (all genders) – Focus on Insurance Consulting - Remote

Overview

This position is for a Customer Advisor focusing on insurance consulting, providing support and guidance to clients on financial security and wellbeing.

In Short

• Provide individual consulting to clients on financial wellbeing, insurance, and retirement.
• Manage client inquiries through various communication channels.
• Handle customer requests independently from consultation to implementation.
• Explain complex insurance and financial topics in an understandable way.
• Contribute to the development of services and processes in the field of insurance and financial wellbeing.

Requirements

• Completed training or degree in the insurance sector or relevant banking experience.
• Experience in customer or insurance consulting (B2C), preferably in property insurance.
• Strong service and customer orientation with a passion for advisory roles.
• Proficient in IT systems and CRM tools.
• Independent, structured, and responsible working style with excellent German language skills.

Benefits

• Flexible working hours and a modern office in Fuerteventura or remote in the Canary Islands.
• Workation options with extras: up to 4 weeks of EU workation per year, including flights and accommodation.
• Fair conditions: 30 vacation days, permanent contract, and private supplementary health insurance.
• Attractive compensation: above-average salary compared to local standards.
• Easy onboarding: support with NIE number and administrative processes.