Remote Otter LogoRemoteOtter

ICT Business Analyst - Remote

Posted 3 weeks ago

Overview

We are seeking a highly skilled ICT Business Analyst to bridge the gap between business needs and technology solutions while driving enterprise-level sales growth.

In Short

  • Work closely with clients and internal stakeholders to understand business objectives, processes, and technical needs
  • Identify opportunities for process improvement and develop solutions aligned with business goals
  • Develop and document functional and technical specifications, business requirements, and workflows
  • Analyze data and prepare reports to support decision-making and optimize business processes
  • Collaborate with software development teams to ensure technical feasibility and alignment with business needs
  • Conduct risk analysis and provide recommendations for minimizing business risks
  • Lead requirements-gathering sessions, stakeholder interviews, and user testing processes
  • Assist in the implementation and integration of IT systems, ensuring seamless transitions and efficiency improvements
  • Develop user manuals, training materials, and conduct training sessions for end-users
  • Stay up-to-date with industry trends, emerging technologies, and best practices in ICT and business analysis

Requirements

  • Bachelor's degree in Business, Information Technology, or a related field (or equivalent experience)
  • Proven experience in business analysis and stakeholder relationship management
  • Strong analytical and problem-solving skills with a data-driven approach to decision-making
  • Excellent communication and stakeholder management skills
  • Ability to document technical and business requirements clearly and concisely
  • Proficiency in business process modelling, data analysis, and reporting tools
  • Experience working with CRM and ERP systems is a plus
  • Ability to work independently and manage multiple projects simultaneously
  • Strong negotiation and contract management skills
  • Willingness to travel as needed to meet with clients and stakeholders
  • Australian citizen or permanent resident with the required qualifications and experience

Benefits

  • Opportunity to work at the intersection of technology and business strategy
  • Exposure to high-profile enterprise clients and projects
  • A dynamic, fast-paced work environment with career growth opportunities
  • Competitive compensation and benefits package

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