Account Manager - InnQuest Software - Remote

Overview

We are hiring at InnQuest Software, a global leader in hospitality property management solutions, for a highly driven and organized Account Manager to join our growing team in North America!

In Short

• Serve as the primary point of contact for assigned hotel and lodging accounts
• Build long-term, trusted advisor relationships with hotel owners and managers
• Meet or exceed account growth targets and renewal quotas
• Conduct strategic account reviews to uncover upsell opportunities
• Promote adoption of additional InnQuest products and services
• Act as the customer’s internal advocate
• Communicate client progress and expansion opportunities to stakeholders
• Own forecasting and account health monitoring through Salesforce
• Track key account-level KPIs
• Respond to client needs quickly and effectively

Requirements

• 3+ years of experience in account management or customer success
• Proven ability to manage a portfolio of accounts
• Strong organizational skills and attention to detail
• Effective communicator with hotel professionals
• Comfortable navigating complex client environments
• Skilled in Salesforce, Excel, PowerPoint, and Word
• Collaborative teammate with a solutions-first mindset
• Experience with hotel operations or PMS software is a plus
• Fluent in English, both written and verbal
• Must be legally authorized to work in the US

Benefits

• Work remotely from anywhere in the US
• Opportunity to travel 10% of the time across North America
• Be part of a global leader in hospitality technology
• Collaborate with cross-functional teams
• Engage with a diverse portfolio of clients