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Client Solutions Coach - Remote

Posted 2 weeks ago
Customer Service
Part Time
CN

Overview

The Client Solutions Coach will provide personalized coaching and support to clients, focusing on enhancing their experience with the AI coaching platform while fostering strong relationships with organizations in Asia.

In Short

  • Part-time, contract role with flexible hours (~10 hours per week).
  • Work primarily with Asian clients and time zones.
  • Provide high-quality coaching sessions to ensure participant engagement.
  • Act as a trusted advisor to help clients derive value from coaching tools.
  • Fluency in English, Mandarin, and Japanese is required.
  • 3+ years of experience in coaching, training, or facilitation preferred.
  • Excellent presentation and virtual facilitation skills are essential.
  • Self-motivated and adaptable to work across time zones.
  • Build and maintain professional relationships with clients virtually.
  • Willingness to take feedback and iterate on coaching methods.

Requirements

  • 3+ years of professional experience in coaching, training, or facilitation strongly preferred.
  • Ability to service clients in Asian time zones.
  • Fluency in English, Mandarin, and Japanese required.
  • High velocity execution skills with natural attention to detail.
  • Excellent presentation and virtual facilitation skills.
  • Ability to build rapport quickly and maintain professional relationships virtually.
  • Self-motivated, adaptable, and resilient with a desire to exceed expectations.
  • Comfortable working independently across time zones.
  • Willingness to take feedback and iterate.

Benefits

  • Flexible working hours.
  • Opportunity to work with a pioneering AI coaching platform.
  • Engage with a diverse client base.
  • Contribute to the expansion of a growing company.
  • Work in a dynamic and supportive environment.
Valence logo

Valence

Valence is a pioneering company that has developed the first AI-native coaching platform tailored for enterprises, providing personalized and human-like guidance to leaders and employees. Committed to shaping the future of work, Valence offers a unique work environment where employees are not just implementing solutions but are actively involved in architecting the future of leadership in the era of generative AI. The company seeks talented individuals who thrive on tackling complex challenges and are eager to contribute to innovative projects that support Fortune 500 enterprises.

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