Remote Otter LogoRemoteOtter

Billing & Collections Manager - Remote

Posted Yesterday
Finance / Legal
Full Time
USA
80,000 - 100,000 USD/year

Overview

The Billing & Collections Manager will oversee the billing department at User Interviews, managing daily operations and professional development while identifying and addressing process inefficiencies.

In Short

  • Oversee billing and collections operations
  • Manage and develop a team of analysts
  • Identify and implement process improvements
  • Collaborate with other departments
  • Assist in resolving complex billing issues
  • Develop long-term strategy for the billing department
  • Ensure compliance with established policies
  • Coach team members for career growth
  • Maintain up-to-date documentation
  • Report directly to the VP of Finance

Requirements

  • Bachelor’s degree in business administration, accounting, finance, or related field
  • 7+ years of experience in a billing role
  • 2+ years of experience leading a billing team
  • Strong attention to detail
  • Proficient in G Suite and Excel
  • Strong problem-solving skills
  • Experience as a people manager
  • Excellent communication skills
  • Ability to manage competing priorities
  • Must be located in the United States

Benefits

  • Competitive salary starting at 80K+
  • Annual performance bonus
  • 100% premium covered medical and dental coverage
  • 401k with employer contribution
  • 4 weeks of PTO plus additional days per year
  • Flexible paid parental leave
  • Stock options for every employee
  • $250 office setup budget
  • $50/month work-from-home stipend
  • Annual company retreat

U.I

User Interviews

User Interviews is a fully remote company dedicated to enhancing user research by facilitating meaningful conversations between teams and their customers. They believe that understanding customer behavior is crucial for creating products and experiences that resonate with users. By providing tools that simplify the process of engaging with customers, User Interviews supports organizations in making informed product, design, and marketing decisions. The company fosters a culture of ownership, transparency, and continuous improvement, encouraging feedback and collaboration among its team members. With a commitment to diversity, equity, and inclusion, User Interviews aims to create an environment where all voices are heard and valued.

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