M365 Technical Advisor - Reactive Trials Nurturing (English) - Remote

Overview

In this role, you would provide technical support and advice to our customers and help them get the most out of their Microsoft 365 subscriptions.

In Short

• Provide technical advisory and implementation support for M365 tools.
• Respond to customer inquiries via chat and phone.
• Assist customers with M365 web application and feature set.
• Ensure device and internet requirements are met for remote work.
• Build relationships with customers to enhance their experience.
• Utilize troubleshooting knowledge to resolve customer issues.
• Work with a Fortune 500 client.
• Competitive pay offered.
• Remote work opportunity.
• Available immediately.

Requirements

• Advisory or technical implementation experience.
• Strong consultative skills in a Microsoft 365 environment.
• Certifications like MVP, MCT, MCSA, MCSE preferred.
• Device requirements include Windows 10 Pro and specific hardware specs.
• Minimum internet speed of 25 Mbps download.
• No third-party antivirus software installed.
• Teams compliant media devices required.
• Background noise-canceling microphone/headset needed.
• Webcam compatible with Windows Hello Technology preferred.
• Live verification of device requirements prior to engagement.

Benefits

• Work with a Fortune 500 client.
• Competitive pay.
• Remote work flexibility.