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M365 Technical Advisor - Reactive Trials nurturing (English) - Remote

Posted 32 weeks ago
Customer Service
Full Time
Worldwide

Overview

In this role, you would provide technical support and advice to our customers and help them get the most out of their Microsoft 365 subscriptions.

In Short

  • Candidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.
  • Questions will come through chats and phone calls.
  • Ticket needs will vary depending on the request, including questions about the M365 web application, domains, and Office installation.
  • Must have Windows 10 Pro and a conducive work environment.
  • Looking for candidates with a broad knowledge of Microsoft 365 technical architecture.
  • Demonstrate technical drive and relationship-building skills.
  • Advisory or technical implementation experience is required.
  • Strong consultative skills in a Microsoft 365 environment are necessary.
  • MVPs, MCTs, MCSAs, MCSEs certifications are preferred.
  • Device requirements include specific hardware and software configurations.

Requirements

  • Advisory or technical implementation experience
  • Strong consultative skills in a Microsoft 365 environment
  • MVPs, MCTs, MCSAs, MCSEs certifications are highly preferred but not mandatory.
  • RAVE experience (a plus but not required)
  • Device requirements include Windows 10 Pro, minimum 8 GB RAM, and specific hardware configurations.

Benefits

  • Fortune 500 Client
  • Competitive Pay
  • Remote Work
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