M365 Technical Advisor - Reactive Trials nurturing (English) - Remote

Overview

The M365 Technical Advisor will provide technical support and advice to customers using Microsoft 365 subscriptions, focusing on trial users to help them transition to perpetual subscriptions.

In Short

• Respond to technical advisory and implementation questions regarding M365 tools.
• Handle requests through chats and phone calls.
• Assist with questions about the M365 web application, domain registration, and Office installation.
• Must have a conducive work environment with specific technical requirements.
• Broad knowledge of Microsoft 365 technical architecture is essential.
• Demonstrate relationship-building skills with customers and partners.
• Advisory or technical implementation experience is required.
• Strong consultative skills in a Microsoft 365 environment are necessary.
• Certifications like MVP, MCT, MCSA, MCSE are preferred.
• Remote work opportunity with a Fortune 500 client.

Requirements

• Experience in advisory or technical implementation.
• Strong consultative skills in a Microsoft 365 environment.
• Device requirements include Windows 10 Pro and specific hardware specifications.
• Minimum internet speed of 25 Mbps download.
• No third-party antivirus software installed.
• Teams compliant media devices required.
• Background noise-canceling microphone/headset needed.
• Webcam compatible with Windows Hello Technology preferred.

Benefits

• Competitive pay.
• Remote work flexibility.
• Opportunity to work with a Fortune 500 client.